Privacy Policy

The controller responsible for data processing is:

Priotech Industrie GmbH
Take-off Gewerbepark 101
78579 Neuhausen ob Eck
Germany
Phone: +49 (0)7467/3769987
Email: info@priotech-industrie.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the retrieval, the volume of data transferred, and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our services. This serves to safeguard our legitimate interests, which are overriding in the context of a balancing of interests, in the correct presentation of our services pursuant to Art. 6(1) sentence 1 lit. f GDPR.

Hosting

The services for hosting and displaying the website are provided in part by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: Standard contractual clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, India, Singapore. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard contractual clauses of the European Commission

2. Data processing for contract fulfillment and contact

2.1 Data processing for contract fulfillment

For the purpose of contract fulfillment (including inquiries about and processing of any existing warranty and performance-related claims as well as any statutory update obligations) pursuant to Art. 6(1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us when placing your order. Mandatory fields are marked as such, as we require this data to fulfill the contract and cannot process the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods pursuant to Art. 6(1) sentence 1 lit. c GDPR, unless you have expressly consented to the further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

2.2 Customer account

If you have given your consent for this pursuant to Art. 6(1) sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted, unless you have expressly consented to the further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

2.3 Contacting us

In the context of customer communication, we collect personal data for the purpose of processing your inquiries pursuant to Art. 6(1) sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via a contact form or email). Mandatory fields are marked as such, as we require this data to process your inquiry. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to the further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

3. Data processing for shipping purposes

To fulfill the contract pursuant to Art. 6(1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, provided this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, who act on our behalf as processors, or to the commissioned credit institutions or to the selected payment service provider, provided this is necessary for the processing of the payment. This serves to fulfill the contract pursuant to Art. 6(1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have questions about our partners for payment processing and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

Where applicable, we may pass on additional data to our service providers, which they use together with the data necessary for payment processing as our data processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, handling of contested payments, support for accounting). This serves our overriding legitimate interests in protecting ourselves against fraud and in efficient payment management pursuant to Art. 6(1) sentence 1 lit. f GDPR.

5. Advertising via email

5.1 Email newsletter with registration and newsletter tracking

If you register for our newsletter, we use the data required for this or separately provided by you to send you our email newsletter regularly based on your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to the further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

We point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain one-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluations, we link in particular the following "newsletter data"

  the page from which the page was requested (so-called referrer URL),
  the date and time of the access,
  the description of the type of web browser used,
  the IP address of the requesting computer,
  the email address,
  the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter can also contain this ID. If you do not wish for newsletter tracking, it is possible to unsubscribe from the newsletter at any time, as described above. The information is stored as long as you are subscribed to the newsletter.

5.2 Newsletter delivery

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA. There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a third-country transfer, provided the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: Standard contractual clauses of the European Commission. Our service providers are located and/or use servers in these countries: Australia. For this country/these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard contractual clauses of the European Commission.

6. Cookies and other technologies

General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices

When using our online services, we use absolutely necessary technologies to be able to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if consent is not given, parts of the website may not be fully usable. Any consent you may have given remains in effect until you adjust or reset the respective settings on your device.

Any subsequent data processing by cookies and other technologies

We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, your IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information on the content of the shopping cart) are collected and processed. This serves our overriding legitimate interests in an optimized presentation of our services pursuant to Art. 6(1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™ As far as you have consented to the use of the technologies pursuant to Art. 6(1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies

We use the following cookies and other technologies from third-party providers on our website. Unless stated otherwise for the individual technologies, this is done on the basis of your consent according to Art. 6(1) sentence 1 lit. a GDPR. Once the purpose has been fulfilled and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found in the individual technologies. If you have questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Other providers of web analysis and online marketing services

Use of Optimizely for web analysis

For the purpose of website analysis and conducting A/B tests, data (IP address, time of visit, device and browser information, and information about your use of our website) are collected and stored using technologies of the Optimizely corporate group ("Optimizely"), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized usage profiles will not be combined with personal data about the bearer of the pseudonym without a separately granted, express consent. The information automatically collected by Optimizely about your use of our website is generally transmitted to a server of Optimizely, 119 Fifth Avenue 7th Floor New York, NY 10003, USA and stored there. The data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, United Kingdom. The adequacy decision for the USA applies as the basis for the third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard contractual clauses of the European Commission.

8. Social Media

Use of Optimizely for web analysis

To the extent that you have given your consent for this in accordance with Art. 6 (1) sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the aforementioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are presumed to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent described therein;

pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;

pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; to comply with a legal obligation; for reasons of public interest; or for the establishment, exercise, or defense of legal claims;

pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you; the processing is unlawful but you oppose its deletion; we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or you have lodged an objection to processing pursuant to Art. 21 GDPR;

pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;

pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above in order to protect our overriding legitimate interests in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing takes place for direct marketing purposes, you may exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims. This does not apply if the processing takes place for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions regarding the collection, processing, or use of your personal data, or for information, correction, restriction, or deletion of data, as well as revocation of granted consents or objection to a specific use of data, please contact us directly via the contact details provided in our legal notice. Data protection declaration created with the Trusted Shops Legal Text Generator